ACS Privacy Policy
Our Commitment to you and the protection of your Data
WEBSITE PRIVACY POLICY
This privacy policy is for our website www.acsstainless.co.uk and served by ACS Stainless Steel and Fixings Limited and governs the privacy of its users who choose to use it. It explains how we use any personal information we collect about you when you use our website.
What information do we collect about you?
We collect information about you when you register with us or request information about our products or services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.
Our website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Use of Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.allaboutcookies.org or The UK IOC. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
How will we use the information about you?
We collect information about you to process information requests, manage your account and, if you agree, to email you about other products and services we think may be of interest to you from ACS Stainless Steel Limited. We use your information collected from the website to personalise your repeat visits to our website.
Marketing
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to our partners. If you no longer wish to be contacted for marketing purposes, please email marketing@acsstainless.co.uk.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Email Newsletters
We operate an email newsletter program, used to inform subscribers about products and services supplied by us. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998 and information stored using GDPR guidelines.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Changes to our Privacy Policy
We keep our privacy policy under regular review, and we will place any updates on this web page. This privacy policy was last updated in November 2022.
How to contact us
Please contact us if you have any question s about our privacy policy or information, we hold about you:
Email: gdprrequests@acsstainless.co.uk,
Postal: Data Officer Innovation Way, Leeds LS9 0DR
ACS Stainless Steel Fixing Ltd GDPR Policy
Our contact details
Name: Paul Riddington
Address: Innovation Way, Leeds LS9 0DR
Phone Number: 0113 3918200
E-mail: gdprrequests@acsstainless.co.uk
Date of Privacy notice – 15/11/2022
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Information collected via contact form on our website
- Through social media
- By corresponding with us via email or phone
- When you open an account with us
We use the information that you have given us in order to.
- Contact you regarding new products and services
- To discuss new or existing project requirements
- To complete product orders
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting gdprrequests@acsstainless.co.uk.
(b) We have a contractual obligation.
How we store your personal information
Your information is securely stored.
We keep your personal information for no longer than necessary. The length of time we keep personal depends on our relationship with you. After 10 years of non-activity, we delete your details from the system.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the th right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at
Email: gdprrequests@acsstainless.co.uk,
Postal: Data Officer Innovation Way, Leeds LS9 0DR
Telephone: 0113 3918200 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
Email: gdprrequests@acsstainless.co.uk,
Postal: Data Officer Innovation Way, Leeds LS9 0DR
Telephone: 0113 3918200
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk